Tips For Bringing A Pro Into Your Bubble

Dated: 05/20/2020

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While everyone is home trying to stay healthy, there are a lot of people who have taken to trying to do things around the house on their own. This has helped homeowners keep busy when they have little else to do. Unfortunately, there are some jobs that are just too big for a DIY; for these jobs, you’ll need to bring someone in to tackle the issue.
This can be anxiety-inducing if you’re still trying to practice proper social distancing and avoiding contact with others. Fortunately, there are ways to reduce your risks when bringing someone into your home. Not only will these steps keep you safe, but they will also protect the worker who has to come in to do the job.

Schedule and Screen

When scheduling a service call, don’t be afraid to ask whether anyone at the company has been sick recently. While it won’t guarantee that the service person isn’t ill, knowing whether there have been sick employees in recent weeks can give you at least an idea of how well the company is managing social distancing and keeping its employees safe. There’s a good chance that you’ll have to answer similar questions, so the company shouldn’t have any problems with the questions that you ask.

Open Everything

Before the service call arrives, open any doors, cabinets or other barriers between the worker and what they’ll be working on. If there’s a wall panel or other basic covering that needs to be removed, go ahead and take that off too, provided that you can do so safely. The goal is to eliminate as many possible points of contact that the service person would otherwise have to touch or open. Once they arrive, explain what you’ve done and ask them to let you close everything back up. This will let them come in, do the job and leave without touching every door, panel or similar objects in your house.

Keep Your Distance

Social distancing is very important when someone new is coming into the home. Maintain a distance of at least 6 feet between yourself and the worker, and try to avoid being in the same room once they’ve started their work. Greet them and see if they have any questions once they arrive, then find ways to busy yourself elsewhere. You can check in periodically to make sure that they don’t need anything, but be sure to do so from a distance. It may be helpful to wear a mask while they’re in the home as well, which they should be doing already.

No-Contact Payment

If possible, opt for a no-contact payment option or request that an invoice be mailed to you. If you’re able to pay online, this is likely your best option; you can make a payment from your computer or smart device without having to hand anyone your credit or debit card. If online payments aren’t an option, you may be able to pay over the phone or through some other no-contact method.

If you aren’t able to use a card for your payment, there are still no-contact options available. If you’re paying with cash, put the money in an envelope and place it somewhere that the person making the service call can easily pick it up. The ideal way to do this is to have part of the envelope hanging over the edge of a table or other piece of furniture so that they can pick it up without actually touching your furniture. This is also a situation where writing a check can come in handy, as you can simply fill it out and then leave it to be collected without having to bother with an envelope.

Clean Before and After

Before the service worker arrives, take the time to wipe down the area they’ll be working in with sanitizing wipes. This will present a clean, safe environment for them to work in that they will surely appreciate. Once the work is finished and they’re gone, go over everything again and clean up to remove any germs that might have traveled in with them.

Stay Calm

While this is a stressful time, it’s important to reassure yourself that it’s possible to have a service call while also staying safe. Keeping your distance and reducing possible points of contact will go a long way toward keeping yourself and your family healthy. You wouldn’t be calling in someone if it weren’t necessary right now, so treat the situation with the respect that it deserves, and you should be fine.


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Tom Sonnier

Tom is a customer focused, detail-oriented professional who specializes in building relationships and garnering trust. He spent 20+ years owning a successful Franchise business, which taught him to st....

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